Interested in becoming an AHB provider? Contact us at 866.925.1287 to learn more.
AMERICAN HEARING BENEFITS, INC. (“AHB”)
HEARING AID DISCOUNT PROGRAM
Terms and Conditions of Sale
TERMS OF PAYMENT
- PAYMENTS - Payment for all purchases of products and services from AHB is due 30 (thirty) days from the invoice date.
- FINANCE CHARGES - A FINANCE CHARGE will be imposed on invoices that remain unpaid after 30 (thirty) days from the invoice date. The applicable annual percentage rate shall be the maximum permitted by state law.
- ADJUSTMENTS - Customer should examine each invoice carefully upon receipt. Customer must advise AHB’s Administrative Services Department in writing (please include account number) of any disputed entries, transactions or invoices within 30 (thirty) days of the invoice date and provide a written explanation of the reasons for Customer’s dispute. Customer must also advise AHB in writing of any allegedly defective products supplied by AHB within 30 (thirty) days of the invoice date and provide a written basis for the claim. Customer waives all billing error and defective product claims if Customer does not comply with the above requirements. In the event of any such dispute or claim, Customer must pay all undisputed amounts within 30 (thirty) days of the invoice date.
CHECKS
In order to ensure proper credit to Customer's account, AHB asks Customer to reference its AHB account number on the face of each check along with a list of the invoices paid and credits used by that check. If no remittance information is provided, AHB reserves the right to apply the payment to the earliest purchase.
RETURN POLICY
Unless stated otherwise on the invoice, all AHB hearing instruments may be returned for full credit to the Customer account within 60 (sixty) days of the invoice date. In addition, AHB hereby grants Customer an additional 30 (thirty) day grace period for a total return period of 90 (ninety) days from the invoice date. Notwithstanding this Return Policy, Customer is still required to pay for purchased products and services pursuant to the Terms of Payment set forth above.
REFUNDS
Refunds will be credited to Customer's account. Credit balances will be paid to Customer upon request.
Terms Subject to Change Without Notice
American Hearing Benefits, Inc., 6700 Washington Avenue South, Eden Prairie, Minnesota 55344
(P) 866-925-1287 (F) 952-947-4915